Machine – D100x120 SII
User Approach : A call was received for above mentioned issues on D100x120 SII machine. This is a bigger machine and specially used in pipeline projects. The down time for this machine would mean delay in project completion and ultimately compromising on the profits.
Vermeer India Approach :
Vermeer India service engineer visited the site on very next day. He thoroughly checked the machine with the standard Vermeer parameters and found the following issue:
Vermeer Solution :
Upon completion of his inspection, it was observed that machine has lot of electrical system bypass. Vermeer Engineer worked on one problem at a time.
In this case, the decision for temporary fix led to further issues and downtime on the machine. It could have been easily avoided by taking timely corrective actions. This temporary fix led to short term solution but incurred in long term loss for the customer. Vermeer always thinks about the customers and their profitability but strictly avoids any temporary fix on the machine. 0 Grid